Apple’s Business Chat is a powerful new way for businesses to connect directly with customers using iPhone, iPad, Mac, and Apple Watch. With Business Chat, your customers can easily get assistance, schedule appointments, and complete purchases with Apple Pay, right from within Messages.
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During Business Chat Beta, you can get connected, integrate with your contact center, and get ready for public release.
Take care of more customers without losing your personal touch. Make meaningful connections and maintain ongoing relationships with your customers.
Customers can ask questions, schedule appointments, make purchases, and more, using built-in features. Build iMessage apps to create custom experiences and complete tasks faster.
Use your current customer service platform to get connected. With Business Chat, your team can be more productive using the tools they already know.
Apple Pay Conversations Scheduling iMessage apps Predictive text Demo
Apple Pay in Business Chat provides your customers an easy and secure way to pay for goods and services. Users can quickly and securely provide their payment, shipping, and contact information to check out with just one touch or glance.
Business Chat helps you make meaningful connections with your customers. It also lets your customers answer on their own time and come back to a conversation at any time.
Easily schedule appointments and deliveries with your customers. In Business Chat customers can also add events to calendar.
When you ask customers for their phone number, address, current location, or email, the QuickType keyboard makes intelligent suggestions so that the customer can reply with just a tap.
Create a custom experience for your customers with iMessage apps. If your customer does not yet have your app, they can download it directly from within the conversation. Learn more.
Business Chat works for all different types of businesses. Discover what it can do for you and your customers.
Business Chat currently works with the following platforms:
Register now to offer Business Chat to your clients.